Editorial policy

How we check facts

1. We start by confirming the exact text readers see on screen, taken from the vendor’s help pages in that language — not from memory or someone else’s paraphrase.
2. Key facts such as rules, prices, lists of supported regions and waiting times come only from vendor help centers, policy pages, terms and documentation.
3. We record the date each source was checked and list it under “Sources we checked” at the end of the guide.
4. When the vendor hasn’t published a number (a success rate or an exact threshold, for example), the guide says so plainly instead of quoting a claim of unknown origin.

How often we review

Every guide is reviewed at least once every six months, and sooner when we learn that a relevant rule has changed. If a review leads to changes, the “Updated” date at the top of the guide and the check dates of its sources are updated together. If a review finds nothing to change, we leave the dates alone.

How we correct mistakes

You can use the “Report an error” link at the end of every guide, or contact us, to tell us which sentence is wrong. We then check it against the original sources:

• If it is wrong, we correct it and update the date.
• If the correction changes the guide’s conclusion, we note in the relevant spot what was changed.
• If the original text turns out to be accurate, it stays as it is.

How we write

• Titles contain the question readers actually search for, with on-screen messages quoted exactly.
• The first paragraph and the “Short answer” box answer the question directly; the different cases follow in their own sections.
• Steps spell out the menu path, how long to wait, and what you should see when it works.
• There are no word-count targets. A guide is done when the answer is clear.

AI tools and translation

We may use AI tools to help gather material and organize drafts, but no fact is published until an editor has checked it against the original source. We don’t publish machine-translated guides: each language version is written separately, based on the messages users of that language actually see and the way they phrase their questions.

What we won’t write about

Account buying and selling, sign-up services, SMS verification number services, virtual card providers, cracked installers, VPN or proxy setups for getting around restrictions, and any promise of “unlimited” or “100% working” results. When readers ask, we cover only the risks and the legitimate options.

Independence and sponsored content

We are not affiliated with any company we write about. Sponsored content appears only after the article body, is clearly labeled and has no influence on what a guide says or concludes. See our advertising disclosure for details.